by Donna
Lately, Life's been giving me a stern and prolonged lesson on . . . something. I'm not yet sure what, which probably means the lesson wasn't as effective as it should be. Sorry, Life, but I've been a bit too distracted to pay attention.
Spring was crazy, but I had a plan. On May 25, when I got back from Mayhem in the Midland--which for ten years has been the milestone marking the beginning of my summer--I was planning a running start on a great season. A productive summer of writing my next book (working title: Stork Raving Mad). A fun-filled summer of spending quality time with my family. An efficient summer of zeroing out my paper and email inboxes. An organized summer of getting the garage and basement in shape. A lush, verdant summer in the garden. And a lively, communicative summer in the blogosphere and on the Twitterscape. And . . .
You get the idea. As usual, I was planning too much--but I always do at the beginning of summer; that's a tradition that goes back as far as high school.
My first clue that summer wasn't going to go as planned happened on May 13 when my Internet connection went out. Waiting through Comcast's horrible phone system didn't put me in a very good mood, and it was even worse when they told me the technician couldn't come till Friday the 15th.
I'll skip the rest of the blow-by-blow. I've had three visits from technicians. I've spent countless hours on the phone with Comcast, mostly listening to annoying hold music. And the net result? The intermittent problem that began May 13 has been a complete outage since May 31. The technician who came June 8 says it could take up to two weeks for them to install the new cable that he thinks will solve the problem.
I understand that it takes time to schedule the cable laying, and that they have to check with Miss Utility before they dig and that there are other people with problems. Probably a lot of them if my experience with Comcast is typical. But if either of the previous technicians had done their jobs properly, I'd have my Internet back by now. I'm still waiting. And did I mention that twice, customer service reps promised their supervisors would call me back to talk to me, and maybe tell me when the work was scheduled? No supervisors have called to date. I'm not holding my breath. I could call again . . .
But why bother? Verizon FIOS has come to my neighborhood. I'm switching.
Of course, I still have to get through the remaining time until Verizon can come to install.
So what useful lessons have I learned from this experience?
I can't say that I've learned how to get along without the Internet. Instead, I've learned exactly how profoundly the Internet has entwined its tendrils into every facet of my daily life. What's on TV? Check TVguide.com. What's the weather tomorrow? Weather.com. If I need to find a business's phone number, I Google it. Is so-and-so's new book out? Check Amazon or BN.com. What's the song playing in the background of that episode of House? There's a site for that. There's a site for everything if you look hard enough.
Apparently I'm addicted to finding things out. My college roommate figured out at one point that if she asked me the spelling or definition of a word and I didn't know, I'd go to look it up, even if the dictionary was across the room at her elbow. When visiting my parents' house, where there was only dialup and that pretty slow, I realized that at any given moment at least half a dozen volumes of their ancient encyclopedia would be lying around wherever I was sitting. And I'd still have an orgy of Googling when I got home. I miss the feeling of having any information I want quite literally at my finger tips.
The need intensifies when I'm writing. Already, in the first few chapters of Stork, I've needed to know some basics about the regime of Franco, the Spanish dictator; what Tawaret, the Egyptian goddess of pregnancy and childbirth, looks like; what ingredients go into paella; and whether Animal Planet or The Animal Planet is the proper name of the cable station. Normally a quick visit to Google solves all. Now, by the end of a writing session, I feel as if my attention has been shredded by the ghosts of all those small but nagging unanswered questions.
Luckily I have friends and family who let me visit to use their Internet. I try not to monopolize their computers. Sooner or later, they'll get tired of seeing me. I dread the day one of them says, "Oh, we're so sorry, but our Internet's out too right now." And they all keep fairly early hours. I miss my midnight email fests.
It's not a new lesson, but I've also had a refresher course in how very, very useful writing things down can be. I knew this already, of course, both from my interest in GTD (aka Getting Things Done, the productivity system by David Allen) and my observation of how effectively my heroine, Meg Langslow, uses her "notebook-that-tells-me-when to breathe." When you're out of your usual setting or deprived of your usual tools, the importance of a methodical system becomes unmistakable. Say I get an email from someone asking about my availability on a particular day. If I haven't brought my calendar--and it's a big, unwieldy wall model, so often as not I don't--answering the question requires making a note so I will remember to check my calendar when I go home, and then making a note of the answer so I can reply the next time I get back to the computer. A small thing, but multiply that by dozens, even hundreds of tasks that arrive by email every week and it all becomes overwhelming without a system. And not that easy even with a system.
My system's getting better.
The maddening thing is that ninety percent of these tasks are things I wouldn't have had to write down before, because I would have just done them in my next email session, under the GTD two minute rulewhich is that if you can take care of a task in two minutes or less, you should do it immediately, because that's the point where you'd spend more time writing it down and tracking it that you would to just go ahead and do it. My to do lists are now crammed with minutiae.
But at least the minutiae are getting done. Slowly and more painfully, but they're happening. And I'm only a few pages behind where I'd like to be in my book schedule. And even the total Internet withdrawal is easing a little since I bit the bullet and traded up to an iPhone. It's not helping my eyesight, peering at that little screen, but at least I got answers to those questions about Franco and Tawaret.
And now I will save this draft blog in a text file, and save the text file to my thumb drive, and put my shoes back on, and drive over to my friends' house to post it.
And when my blogging responsibilities are done, I'm going to kick back and plan a new book. I'm thinking maybe it's time I wrote a dark, violent, grisly serial killer book. One with a body count higher than my blood pressure, in which a disgruntled customer of a large corporation takes bloody revenge.
Isn't it a good thing we mystery writers can get things like this out of our systems in fiction?